Frequently Asked Questions
What is your 100% Satisfaction Guarantee?
We're confident that you'll be happy our products, which is why we offer a completely risk-free 100% satisfaction guarantee.
Don't like it? No worries! Just email us and request a refund. You're able to ship it back within 30 days of purchase with a prepaid label we send you and we'll issue you a refund.
How can I apply for a sponsorship?
Visit our Get Sponsored page where you will have to fill out a form with your team's information. We will then issue a Sponsorship Agreement that has to be signed and then you should receive a discount code to use on your order.
When will my package ship after I order?
Orders are shipped same-day if placed before 12PM EST on a business day. Orders after that will ship the next business day.
Be assured you'll be kept updated via email, where you’ll receive a tracking number and link to track your order the moment your order ships! Allow up to 24hr for tracking numbers to update with the latest status.
Do you ship worldwide?
There are 3 different options to check the status of your order.
Option 1: Log into your account.
Option 2: Check the Order Confirmation or Shipping Confirmation emails we sent you.
Option 3: Look up your Email/Phone and Order Number or Tracking number on our "Track Your Order" page
Is it safe to order online from your website?
Yes! We have physical, electronic, and administrative processes to safeguard the confidentiality of your personal information, including Secure Sockets Layer (SSL) for the encryption of all financial transactions through the website.
How can I contact F1 Bearings for support?
We'd love to help you! To get in touch, simply tap the chat bubble visible in the bottom right of your screen OR visit our "contact us" page
Generally, the fastest way to figure out an answer to a question instantly or to get help with something is by checking this FAQ Page, Track My Order Page, Shipping Info Page, or checking your email & text messages to see if we've sent you any sort of confirmations/updates etc. If you have already checked these resources & still can't find an answer, feel free to reach out for help & we'll get back as soon as we can!